Refund Policy

 

Refund Policy Overview:

StudyMasters.in is committed to providing a satisfactory experience for teachers who use our directory services. This Refund Policy outlines the circumstances under which refunds may be issued for any paid services or subscriptions.

 

Refund Eligibility:

Refunds may be considered under the following circumstances:

  • Technical Issues: If you experience technical issues that prevent you from accessing the paid services, and such issues cannot be resolved within a reasonable time frame.
  • Service Disruption: In the event of a prolonged service disruption that significantly impacts your ability to use the paid services.
  • Cancellation within Trial Period: If you cancel a subscription within the specified trial period, as outlined in the subscription terms.
  • Unsatisfactory Service: If you are dissatisfied with the paid services provided and can demonstrate valid reasons for a refund.
 

Refund Request Procedure:

To request a refund, please follow these steps:

  • Contact our customer support team at [email protected] within the stipulated time frame.
  • Provide details of the issue, including relevant order or subscription information.
  • Our support team will review your request and respond within a reasonable time frame.
 

Refund Processing:

If your refund request is approved, the following conditions will apply:

  • Refunds will be processed using the original payment method.
  • Processing times may vary depending on the payment provider, but we will strive to complete the refund as quickly as possible.
  • Refunds will only cover the amount paid for the specific service in question.
 

Non-Refundable Items:

Certain items or services may be non-refundable, and this will be clearly stated at the time of purchase.

 

Changes to the Refund Policy:

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the StudyMasters.in website.

 

Contact Us:

If you have any questions or concerns about this Refund Policy, please contact us at [email protected]. By using StudyMasters.in and purchasing our services, you agree to the terms of this Refund Policy.

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